Article 2 (Definitions of Terms)
In these Terms, the following definitions apply.
“Service” means all related services provided through “groomer0 (www.groomer0.com)” that Members can use regardless of the type of device used (including various wired or wireless devices such as PCs, TVs, and mobile devices).
“Content” means online courses and other related information provided on the “groomer0” website posted within the Service.
“Member” means a customer who accesses the Company’s Service, enters into a service use contract in accordance with these Terms, and uses the services provided by the Company.
“User” means both non-members and Members who access the Company’s Service and use the Service provided by the Company in accordance with these Terms.
“Password” means a combination of letters and numbers set by the Member for the purpose of verifying that the Member corresponds to the name and Email address (e-mail address) provided by the Member and for protecting the Member’s privacy.
“Email” means mail sent via the Internet or mail sent by using an electronic medium (e-mail).
Any terminology not defined in the preceding paragraphs shall be interpreted in accordance with trade practices and applicable laws and regulations.

Article 3 (Effect and Amendment)
These Terms take effect when they are posted and made publicly available within the Service provided by the Company.
These Terms may be amended to the extent that such amendment does not violate applicable laws and regulations, including the Act on the Regulation of Terms and Conditions and the Act on Promotion of Information and Communications Network Utilization and Information Protection, if there is a reasonable cause for amendment. In addition, the amended Terms become effective once they are notified online, and any amendment to important provisions concerning the rights or obligations of Users will be announced in advance.
If these Terms are amended, the Company will notify Users thereof, and the amended Terms will take effect on the date of such notice.
By agreeing to these Terms, Users are deemed to agree to visit the Service regularly to check for any changes to the Terms. The Company is not responsible for any damages incurred by Users due to their failure to become aware of changes to the Terms.
If a Member does not agree to the amended Terms, the Member may request withdrawal (termination) of membership from the Company.

Article 4 (Supplementary Rules)
Matters not specified in these Terms are governed by applicable laws and regulations, general commercial practices, and notices separately announced by the Company.

Chapter 2 (Service Use Agreement)

Article 5 (Service Use Application)

A non-member who wishes to use the Service (hereinafter referred to as “Service Applicant”) must apply for use by entering the required information in the membership registration form prescribed by the Company via Internet access or other means.
If a Service Applicant applies for use by clicking the consent button or checking the checkbox placed at the bottom of these Terms, such action is deemed to constitute consent to these Terms. If these Terms are amended after the Service Applicant signs up as a Member, the Member must agree to the amended Terms in the manner specified in this paragraph; otherwise, the Member can no longer use the Service.
A User who does not register with accurate information at the time of membership registration cannot assert any rights in connection with the use of the Service.
For children under the age of 14, consent from a legal representative (such as a parent) and identity verification of the legal representative are required when applying for membership.
Membership registration must be completed with accurate contactable information of the applicant, and the Company may take steps to verify such information for the purpose of managing posts and other necessary operations.
In principle, the Company shall, without undue delay, approve an application for use made in accordance with this Article if there is no business or technical impediment. However, the Company may refuse approval in any of the following cases:

• Where a child under the age of 14 applies for use without obtaining the consent of a legal representative

• Where a business operator whose normal business activities are not feasible applies for use

• Where an application is made using another person’s information

• Where the Email address is already in use for the Service or where the Email address to be used contains expressions that offend public morals

• Where an application for use of the Service is false or fraudulent

• Where the application for use violates these Terms or is otherwise unlawful or improper or

• Where there exists any other reasonable cause for the protection of the Service Applicant.
  In principle, the Company shall, without undue delay, approve an application for use under the preceding paragraph if there is no business or technical impediment.
  If there is a disruption in the provision of the Company’s Service, a lack of capacity in the Company’s facilities, or any other reasonable cause including inspections due to site reorganization, the Company may defer its approval of the application for use until such cause is resolved.
  Upon approving an application for use, the Company may notify the Service Applicant of such approval by Email or other means.
  The User is responsible for managing their Email and Password. The User is liable for any damages relating to the use of the Service or unauthorized use by a third party arising from negligent management thereof, and the Company bears no responsibility unless such damages are caused by the Company’s intent or negligence.

•  

Chapter 3 (Use of the Service)

Article 6 (Commencement of the Service)

The Service begins immediately when the Company approves the application for use in accordance with Article 5. However, if the Company cannot commence the Service immediately due to business or technical difficulties, the Company shall notify the Member accordingly.

Article 7 (Service Usage Hours)
Unless there is a business or technical obstacle or any other special reason on the part of the Company, the Service is, in principle, provided 24 hours a day, 365 days a year.
If there is an unavoidable reason such as maintenance, replacement, or malfunction of the Service, interruption of communications, an excessive increase in Service usage, or any other reason requiring inspection, the Company may exceptionally restrict the use of all or part of the Service.

Article 8 (Service Usage Restrictions)
If a User engages in any of the following acts, civil and/or criminal liability may arise, and the Company may restrict the User’s use of the Service (including account suspension and contract termination):

• Failure to fulfill the obligations set forth in Article 12

• Using another person’s Email address or Password or providing false membership information

• Intentionally interfering with the operation of the Service or the use of the Service by other Users, or impersonating the Company’s management, employees, or related persons

• Distributing information inconsistent with facts in a way that interferes with the Company’s business activities or damages its reputation by negatively portraying the Company, the Service, or the Content

• Posting and distributing to others any symbols, text, sounds, audio, videos, or other information associated with obscenity, violent language, or any act that undermines public order or traditional social values

• Using the Service for purposes harmful to national interests or the public interest or for criminal purposes, as reasonably determined by the Company

• Damaging the reputation of others or causing them disadvantage

• Intentionally harming the Service by abusing the purchase and refund policies of the Service, illegally copying or hacking Content, uploading virus-infected materials, or otherwise undermining the proper use of the Service or

• Posting or engaging in content that can reasonably be deemed to promote or be connected to criminal activity.
  If, despite the Company’s request, the User fails to correct any act relating to the preceding paragraph, the Company may take measures such as restricting use of the Service without the User’s consent. In such cases, the User may not claim an extension of the Service period, a refund for Content, or other remedies on the grounds of such measures; provided that if the User objects to the Company’s measures, the User may explain the relevant facts to the Company.

•  

Article 9 (Suspension of Service)
The Company may restrict or suspend all or part of the Service in any of the following cases, and in such cases the Company is exempt from liability for the provision of the Service:

• Where it is unavoidable due to maintenance, replacement, or malfunction of the computer systems or other information and communications equipment used by the Company

• Where a key telecommunications service provider under the Telecommunications Business Act or an overseas service currently used by the Company suspends its telecommunications services or

• Where a war, armed conflict, natural disaster, or national emergency equivalent thereto occurs or is likely to occur, or where a power outage, malfunction of Service facilities, or excessive increase in Service usage prevents the normal use of the Service.

•  

Article 10 (Provision of Information and Advertising Placement)
The Company may provide Users with various information and advertisements deemed necessary during their use of the Service by means such as banner displays, Email, SMS, phone calls, or postal mail. Users who do not wish to receive such information may refuse receipt in accordance with the procedures provided by the Company.
Notwithstanding a User’s refusal under the preceding paragraph, the Company may still provide information via Email or other means regarding matters that Users must be aware of, such as changes to these Terms, the privacy policy, or other important matters that may affect the interests of Users.

Chapter 4 (Obligations of the Contracting Parties)

Article 11 (Obligations of the Company)

The Company shall faithfully exercise its rights and fulfill its obligations in accordance with applicable laws and these Terms in good faith.
The Company shall use its best efforts to maintain, manage, and repair the Service facilities in an operable condition at all times so that the Service can be provided continuously and stably.
The Company shall not disclose or distribute a User’s personal information acquired in connection with the Service to any third party without the User’s consent. However, this does not apply where the Company is required to provide such information under applicable laws and regulations, such as a written request from a relevant governmental authority under the Framework Act on Telecommunications, or where a warrant is presented for investigative purposes.
To carry out customer-oriented marketing such as providing information about new Content, event notifications, and surveys, the Company may use personal information collected with the User’s consent and information related to the use of the Service. If the Company intends to use such information beyond the scope of the User’s consent, it must obtain separate consent, and in such case, the User may refuse the Company’s request for consent.
If a complaint or opinion submitted by a Member in connection with the use of the Service is deemed legitimate, the Company shall make efforts to resolve it. The Company shall notify the Member by Email or other means of the process and results of handling such opinions or complaints.

Article 12 (User Obligations)
When providing or modifying membership information, the User must accurately provide all information based on facts, and if the User registers false information or another person’s information, the User cannot assert any rights and bears all responsibility for any issues that arise therefrom.
Unless the User has obtained explicit written permission to download Content, the User must not download Content from the Service in any manner not permitted by the Company.
The User may not transfer any Class operated within the Service to any other User.
The User shall comply with applicable laws, these Terms, usage guidelines, and any other matters specified by the Company, and shall not engage in any act that harms the Company’s business or damages its reputation.
Except in cases where the Company bears responsibility under applicable laws and the privacy policy, the User is responsible for all consequences arising from negligent management or unauthorized use of their Email address and Password.

Article 13 (Protection of Personal Information)
The Company values the protection of Members’ personal information and uses its best efforts to thoroughly protect personal information provided online to the Company while Members use the Company’s Service. The protection and use of Users’ personal information are governed by applicable laws and the Company’s privacy policy. However, the Company’s policy does not apply to sites linked from outside the Company’s official website. In addition, the Company bears no responsibility for information disclosed due to reasons attributable to the User.
Personal information provided may not be used for purposes other than those for which it was collected or provided to any third party without the User’s consent, and the Company bears all responsibility for any breach thereof. However, the following cases are exceptions:

• Where required by a competent authority for investigative purposes under applicable laws and regulations

• Where requested by the Korea Communications Standards Commission or a similar body

• Where required under other applicable laws and regulations or

• Where provided in a form that does not identify any particular individual for the purpose of compiling statistics, academic research, or market surveys.
  A Member may at any time request to access or correct their personal information held by the Company, and the Company is obligated to promptly take necessary measures thereto.
  A Member may at any time withdraw consent to the collection and use of personal information, consent to use for purposes other than the original purpose, and consent to provision to third parties, by terminating the service use contract.
  The Company retains Member information for the purpose of providing the Service as long as the Member does not express an intention to withdraw and as long as the site continues to exist.
  The Company may collect information regarding Users’ interests and their use of the Service.

•  

Chapter 5 (Member Purchases and Refunds/Changes in the Service)

Article 14 (Purchase and Refund of Content)

Once it is confirmed that the usage fee has been paid using the payment methods designated by the Company, the Company shall promptly approve the enrollment application.
The Company may restrict approval of an enrollment application in the following cases and may defer such approval until the relevant cause is resolved:

• Where the usage fee has not been paid;

• Where the total amount of the usage fee deposited is less than the total amount applied for; or

• Where the Company deems such restriction necessary for any other reason.
  If the Company defers or does not approve an enrollment application pursuant to Paragraph 2, the Company shall notify the applicant accordingly.
  If a Member wishes to receive a refund of the course fee for purchased Content, a refund is available in accordance with Table 1 below. If a refund amount is due under the refund policy, the Company shall process the refund within 5 business days.

•  

“Play” means viewing paid Content purchased within the Service by clicking (opening) it to take the course, or by downloading the Content to the Member’s device.

“Completion rate” is calculated by subtracting the total playback time of the Content up to the time the refund reason occurs from the total available playback period for the Content, and if the Content is downloaded, the relevant individual Content is deemed to have been fully played.

For Content to which this refund policy cannot be applied, refunds are handled in accordance with applicable laws and any separate terms or policies notified by the Company or the seller.

If the Company or the seller refunds the purchase price of discounted paid Content bought through various promotions or events, the refundable amount is calculated based on the regular list price, minus the discount amount, value-added tax, applicable taxes and charges, payment-related fees, and other costs.

Chapter 6 (Termination of Contract)

Article 15 (Termination of Contract)

A Member may at any time apply for termination of the service use contract via the customer center on the initial screen of the Service or through the account management menu, and the Company shall process such request without delay in accordance with applicable laws. However, the Company may refuse to accept the termination request in any of the following cases:

• Where it is not possible to verify whether the applicant for termination of the service use contract is the Member in question; or

• Where issues relating to transaction fraud or legal disputes remain concerning the Member applying for termination.
  When a Member terminates the contract, all data of the Member are deleted immediately upon termination, except where the Company retains Member information in accordance with applicable laws and the privacy policy.
  When a Member terminates the contract, all Content and other posts registered under the Member’s account are deleted. However, if other Members have purchased the relevant Content, such Content may not be deleted.
  If the contract with a Member is terminated pursuant to Article 6(1) of these Terms, the Company may refuse to approve the Member’s subsequent application to reuse the Service.
  The Member whose contract is terminated due to reasons attributable to the Member shall bear responsibility for any damages arising in connection with such termination, and the Company shall not be liable unless it is attributable to the Company.

•  

Chapter 7 (Indemnification and Dispute Resolution)

Article 16 (Indemnification Clause)

The Company is exempt from liability for providing the Service if it is unable to do so due to force majeure, such as natural disasters, war, or any equivalent circumstances.
The Company is not liable for any disruption in the use of the Service arising from reasons attributable to the User.
The Company is exempt from liability for damages arising where a key telecommunications provider suspends telecommunications services or fails to provide them normally.
The Company is not liable for damages arising from computer errors of the User or from the Member providing inaccurate personal information or Email address.
The Company is not liable for any failure to achieve or loss of expected profits by the User in connection with the use of the Service.
The Company is not liable for damages caused by materials obtained by the User while using the Service, nor is the Company responsible for compensating for any mental damages suffered by a User due to other Users in the course of using the Service.

Article 17 (Dispute Resolution, etc.)
In the event of a dispute, the Company shall take appropriate and prompt measures by reflecting reasonable opinions or complaints raised by Members. If prompt handling is difficult, the Company shall inform the Member of the reason for the delay and the expected handling schedule.
Notwithstanding the preceding paragraph, these Terms, the use of the Service, and all matters arising between Members and the Company are governed by the laws of the Republic of Korea.